We Identify type of Organization with the Identified Solution, based on the following indications:
MARKETING AND SALES
- Difficulty in attracting & retaining customers
- Losing Market Share to Competitors
- Pressure on pricing and the need to compete on price
- Frequent consideration of downsizing due to excess capacity relative to demand
- We do not have a sustainable competitive advantage
- Market demand is (much) less than Capacity
- Inability sell to all customers that could benefit from your products or services
DISTRIBUTION
- Too many late or partial shipments to customers
- Frequent emergency shipments to branches or clients
- Excess finished goods of some products
- Frequent periods of high demand on production
- Excess returned goods from your channel
- Reluctance to take on new Business
OPERATIONS
- Reluctance to take on new business
- Poor factory on-time performance and long lead times
- Frequent back orders or Lost Sales
- High WIP and/or finished goods inventory
- High overtime
- Lots of expediting and rescheduling
- Wandering or stationary bottlenecks
PROJECT MANAGEMENT
- Projects regularly over budget.
- Improvement Projects not adding value
- Research & Development take too long to be considered a competitive advantage
- Projects regularly exceed expected Lead Time
- Chaotic reprioritization and midnight oil-burning to meet project due dates
- Reluctance to take on new projects
- Takes too long to develop, launch new products
FINANCE AND MEASUREMENT
- Not able to quantify impact of “improvements” on bottom line
- Measurements not providing good “Early Warning” mechanism or seem in conflict with others
- Takes too long to get together data to make decisions & can’t trust the numbers
- Not all employees behaving in line with company Goal
STRATEGY & CULTURE
- Too much bureaucracy
- A “keep your head down” mentality
- Lack of initiative & “out-of-the-box” thinking
- Reluctance to review what we do
- Unclear vision and direction
- “Can’t do” & “Finger pointing” attitudes
- Defensive attitudes – questions and concerns perceived as attacks
- Lack of clarity of roles and regular Conflicts
- Many “improvement project” but few ever completed